Paint Finishing Polish Issue

[Booker11]

I purchased a 16 oz bottle of PFP less than a year ago. The date on the bottle is July 04,2015.  The polish has become very thin almost like water.  Shaking the bottle does not help.  Used on foam and microfiber pads and very dusty.  A  couple shots of detail spray does not help.  Polishing done in a climate controlled garage.  Product stored in a climate climate controlled garage.  Polish is so thin it rolls right off the pad onto the floor.  Very frustrating and completely unusable.  I have the PCP which i purchased at the same time and very happy with it.  I have purchase many Adams products and have been quite  pleased with them except this one.  Is it possible i received a bad batch of PFP?

[Beemer]

If you call them on Monday they will take care of you.

[BRZN]

Contact Customer Service

[stripesace]

You'll know for sure, and get a lot quicker service by copying your post and pasting it into an email to orders@adamspolishes.com. 

[Dan@Adams]

Hi Rob,

 

Sorry you were having issues with that bottle of Finishing Polish! It looks like Bianca sent a response back to your email, so hopefully she got things squared away for you! As always, giving us a call or sending an email are the two fastest ways for us to resolve any type of product or order issues, thank you for understanding!

[Geebee]

Now that's what I call excellent customer service!  This is a major reason (besides the quality of product) I stick with Adam's products.

Merry Christmas folks and a prosperous New Year.

[Booker11]

Yes.  Excellent customer service.  Dexter from Adam's Polishes Canada has taken care of the above issue i had.  Sent a replacement bottle and the product was outstanding!

[WRX15]

That happened to both of my polishes.  I just threw them out in frustration.  Shaking them did nothing at all.