Adam Posted July 19, 2014 Share Posted July 19, 2014 Excited to announce, our new distribution center is fully in place, team is trained, accurate, and by the way, AWESOME! As of Thursday, July 17, 2014, all orders received by 3:30PM, PST, have been going out the SAME DAY! Many of you were frustrated with slow shipping times as we setup a new warehouse, and I again apologize. Now that we have the West Coast DC dialed in, we will focus on getting the East Coast setup. If you are indeed detailing in the east, and want your goods for the weekend, please order over the weekend or on Monday, so we can get your goods into your hands by Friday or Saturday. We get many requests from customers for tracking information, and just an FYI: If you opt out of getting emails from us, tracking info is not sent. Also, SPAM and Junk folders LOVE automated emails, check yours if you didn't get tracking. (As always, during sales, new product announcements, and other promotions, we may need a few extra days to get caught up.) Thanks for your patience with our awesome, and not so HUGE company, currently 15 employees strong..... Sincerely, Adam eric@thompsonracing.us, BRZN, AmyAtAdamsAustralia and 7 others 10 Link to comment Share on other sites More sharing options...
AmyAtAdamsAustralia Posted July 19, 2014 Share Posted July 19, 2014 Great to hear of the success and growth! Link to comment Share on other sites More sharing options...
Bunky Posted July 19, 2014 Share Posted July 19, 2014 Are you fulfilling from Nevada or Colorado? Link to comment Share on other sites More sharing options...
ArablueRS3 Posted July 19, 2014 Share Posted July 19, 2014 Great news! Link to comment Share on other sites More sharing options...
Novice3Clnr Posted July 19, 2014 Share Posted July 19, 2014 Are you fulfilling from Nevada or Colorado? I believe the new distribution center is in Reno, NV (western NV) Here is the FedEx Ground delivery time map. (click image to enlarge) Link to comment Share on other sites More sharing options...
Natch02 Posted July 19, 2014 Share Posted July 19, 2014 Thank You for the update. Looks like you have the situation under control now. Kuddos Link to comment Share on other sites More sharing options...
Marylander Posted July 19, 2014 Share Posted July 19, 2014 That's great news! Congrats Adam! Link to comment Share on other sites More sharing options...
Gen9Rolla Posted July 19, 2014 Share Posted July 19, 2014 Great to hear Link to comment Share on other sites More sharing options...
Mark L Posted July 20, 2014 Share Posted July 20, 2014 Whoohoo! 1 day shipping for me Link to comment Share on other sites More sharing options...
Chris@Adams Posted July 20, 2014 Share Posted July 20, 2014 This is great, a win win!! Link to comment Share on other sites More sharing options...
Natch02 Posted July 20, 2014 Share Posted July 20, 2014 Cant wait for the east coast place to start shipping. My delivery times just went up by a couple days since no more Colorado shipping. egott_91 1 Link to comment Share on other sites More sharing options...
gencoupe3dot8 Posted July 21, 2014 Share Posted July 21, 2014 I can afford to wait for the East Coast shipping.... luvmyvette 1 Link to comment Share on other sites More sharing options...
CMDChase Posted July 21, 2014 Share Posted July 21, 2014 Way to go Adam and team. I knew you'd do it. I still here a warehouse in Lehigh Valley PA calling your name. Link to comment Share on other sites More sharing options...
WarBunny Posted July 21, 2014 Share Posted July 21, 2014 Very happy to see this great company doing so well! Can't wait until the east coast operation is set up. Link to comment Share on other sites More sharing options...
Team Adam's Posted July 21, 2014 Share Posted July 21, 2014 I'll speak on behalf of the team here: It's SO awesome to have the Reno warehouse finally dialed in!! Much of the team has been zig zagging across the country to Reno and back to help with the transition and we've all been stretched very thin over the past few weeks. Can't thank everyone enough for your tremendous patience and loyalty through a big transition like this!! Ricky Bobby 1 Link to comment Share on other sites More sharing options...
landshark Posted July 22, 2014 Share Posted July 22, 2014 Awesome news! I'm glad the new DC is up and running and hopefully the shipping time will be shorten as expected. You know, wait for 2 weeks for the products to arrive (being east coast & was from the 7/4th promotion) is really over the edge of unacceptable in nowadays internet business. Can't wait for your east coast DC! Keep up the good works guys! Link to comment Share on other sites More sharing options...
BluedogGMC Posted July 25, 2014 Share Posted July 25, 2014 Glad to hear everything is up and running OK. Remember Delaware in you East coast search for a DC center. Link to comment Share on other sites More sharing options...
69supersport396 Posted July 25, 2014 Share Posted July 25, 2014 Seems everything is back to normal. Received my tracking number email for today's order and it will arrive Saturday. Link to comment Share on other sites More sharing options...
The Guz Posted July 29, 2014 Share Posted July 29, 2014 Liking the new shipping. I'm in CA and I placed an order on 7/26. Delivered on 7/29. 2 day shipping is great. Props to Adam's for making this happen. Link to comment Share on other sites More sharing options...
egott_91 Posted July 29, 2014 Share Posted July 29, 2014 Looking forward to the east coast center. Shipping time increased for me since it's now coming from Reno, but it's not a huge deal since I'm just an enthusiast and usually don't need supplies super quick. Link to comment Share on other sites More sharing options...
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