DaveVY

Have you tried boiling the towels? I have a few of the GWs and am still happy with them after almost 3 years. When towels start to feel a little worn or "nappy" the boiling seems to soften them up, or maybe it is just in my head. ????

You might also think about using one of those pop-up tents -- just be sure you don't have any breeze that might blow it into the car.
 
I have seriously considered one of the pop-ups but am now happy with the rinse less product.

Have you tried boiling the towels? I have a few of the GWs and am still happy with them after almost 3 years. When towels start to feel a little worn or "nappy" the boiling seems to soften them up, or maybe it is just in my head. ????

You might also think about using one of those pop-up tents -- just be sure you don't have any breeze that might blow it into the car.
 
I have seriously considered one of the pop-ups but am now happy with the rinse less product.

You have the option of enabling the emoticon (emoji) keyboard on the iPad. 
Go to Settings/General/Keyboard/Add New Keyboard - find the keyboard named "Emoji".
 
Now whenever you have the keyboard pop up you should see a little icon/button to the left of the space bar with a pic of a globe, the symbol for international. Press this and you will see the emoticon options ( hundreds of them). If you press the international button again you will toggle back to the English keyboard.
 
Hope this helps!
 
(But this won't help on this forum as the forum doesn't recognize these emoji characters - at least not for me)

????, we iOS users can ???? the ????

I see the cat but I am using an iOS device.
 
So this means that all of us iOS device users can send encoded messages with emoji that non-iOS users cannot see or read? Hmmm...

Would be some good PR since the national media has been covering this story.

Being the product Corvette supplies with their car, I think Adams should step up to correcting the paint and getting them ready for show when they're done with the cars.

Adams has tried a size between the gallon and 16oz (the 36oz containers) but those were discontinued due to low demand.

Adams has tried a size between the gallon and 16oz (the 36oz containers) but those were discontinued due to low demand.

Personally I agree with Adam, everyone needs to be happy with their career in order to succeed in life.
 
As far as asking questions and looking for someone with an @Adams in their signature is not of importance. When I ask a question everyone here pretty much give the same answer. There is a lot of experience with all the members here, some just know how to answer a question better than others.

I am going to add my two cents here too.  I joined the forums a few years ago, knowing 'squat' about detailing.  I always liked a clean, shiny car.  I learned A TON of information here on this forum -  not only because of Dylan or any of the other - @ adams - but because this forum gave ME the answers I was looking for.  It wasn't the answer from one person, but the information gathered collectively from everyone.
 
I am sad to see Dylan and others move on?  Yes, but there will be other people that step up and fill in those shoes.  It will take time, but it will happen... 
 
thanks,
tom

The show must go on!  I understand people being concerned, but this is just part of a business.  Unless you see Adam himself leave, do not worry.
 
I have had the pleasure of working with Dylan and consider him a personal friend, always welcome at my home.  I have worked with Lynn and feel the same.  Both good people.  I have worked with or met multiple other former Adam's employees.  Some not even mentioned here.  Even though Adam's offers a family feeling, it is still a business and just a job to many.  
 
I work at a family run pharma company, currently about 30 employees, just a little larger than Adam's.  For years, we had the same 12 employees.  We tried to expand to 30 employees, and during that time we lost almost all of the original employees.  We tried to expand the last couple years to 40 employees, and we ended up going through a bit of an employee shift and are back down to 30.  This doesn't mean the people we who left or were fired are bad people, it simply means the company is not a fit for the employee.  Also, because we are small, there is not a lot of room for people to climb the ladder.  The same is true for Adam's.  Therefore, good employees, like Dylan, will eventually outgrow the company.  You have seen Mook pursue his dream of having his own company and doing what he truelly loves.  Both employees are good people and the company is a good company, but the company is no longer a match for them.
 
The moral is it is easy to grow, it is extremely difficult to grow quality.  Growth is essential for Adam's to be competitive on a price basis.  However, Adam's prides itself on providing quality products.  You will see the company struggle with not only employees, but products, as it attempts to grow.  This is a good thing and will result in the highest quality products at the most competitive prices.
 
Adam's products are the best on the market and his employees are top notch!  Give the team a little slack and I'm sure they will step up to meet the challenge!
 
Good luck Adam's in 2014!!

Friends, thanks for your loyalty.  Without it, you wouldn't be concerned about the changes to our team.   Thanks for taking notice, and sharing concern!
 
Please, give me a chance to expand....
 
First and foremost we have GREAT people, and I'm humbled to have such incredible team members.  We are a growing company, and as with most growing businesses, ours is evolving.  When I read the Wall St. Journal, and see how many top exec changes are made in these huge companies, it makes my head spin!  We make a few shifts, and our customers take notice!  That's cool, and shows loyalty.
 
We are not alone in experiencing a changing business.
 
As for key team members moving on, there are always several sides to a story.   Here's mine:  I like to see our team members doing exactly what they enjoy doing for us.  That means job descriptions and responsibilities  are fluid, ever evolving.  That lack of structure certainly resulted in us losing some people, and I take complete responsibility for it.  In the future, positions at Adam's will have more structure. 
 
Explaining Dylan is relevant, and current.  He did nearly everything for us, from forum moderation to website maintenance, product development, operations manager to social media, video editing to photography.   The guy literally wore every hat in our job roster, and is an excellent and qualified human.
 
He came to a point in his career where, 'what's next,' wasn't clear.  When he mentioned that he was unhappy several months ago, and that his resume was about to get some refreshing, I supported him.  We don't want unhappy people on our team!  Certainly, Dylan wasn't fired.  He wore every hat in our company but mine, and we parted ways on good terms.
 
In fact, I introduced him to several key players in our industry, and am excited to hear where he lands.   With such a vast experience throughout many of the segments of this industry, I wouldn't be surprised to see him become a consultant to the segment.  Whatever he does, I'm sure he will add value.  I support Dylan 100%, and hope his next position brings him satisfaction.
 
As for the other people, I'll run down the who went where:  After working as a shipper, then product demonstrator at events, Mook one day confessed that he just wanted to detail cars!  That was his passion. Traveling to shows was not good for his home-life, nor pets, and I understand that completely. 
We tried putting a detail shop in the Colorado warehouse. It was not a wildly successful side business, and we supported Mook moving into his own detailing business. We are simply not a service business!  We love and support Mook! 
 
Chase has his own detailing business, and God Bless Him, it's successful!  Spending time on our forum was not happening, and with additions to his family, he needed to focus on his core business.   Everyone loves Chase, what a great guy!  I have a very high respect for Chase, his people skills, product skills, etc. Chase, let's have a beer soon!
 
Lynn came to help us with a variety of things, and her job changed rapidly over the two years on our team.  We tried to find the right slot for her but eventually, we realized our events were killing us.   Wiping people out, not breaking even, and killing our already thin profit margins.  We cut our show expenditures to bring them into line with a company our size.  Lynn was our "show girl," and was released to explore new opportunities.  She was very organized, and left our small business better than she found it.  Thanks Lynn!
 
A few other additions, while we are updating: 
We added a star-spangled Customer Service/ Office Assistant, Bianca, last year.  We moved from a part-time Controller to a full-time CFO, Christian, a needed upgrade for a company our size.  We added a Supply Chain Manager, Scott, another standard move for an operation our size.  You will soon see a new Customer Service team member joining the team.  Look out for two new shipping locations, close to the coasts.  That will help get products into our customer's hands quicker, and with cheaper shipping. Those locations will come with new shipping team members as well. As for putting faces to the people, I'm going to do that next week.  Stay tuned for fresh photos...that's a great idea!
 
Our product line is getting better, more lean.  The Adam's Detailing System will be simpler and require fewer tools an chemicals.   Removing duplicate products will further reduce confusion, and create a more effective detailing process. Removing SKU's that are difficult to manufacture will mean less backorders....that's key!
 
As for our Forum needs, we have many, and need help!  How can we involve you, our friends and detailing experts, to spend more time here?  What's missing that you speak of, and can you help articulate what it might take to bring that back?
 
If you would rather contact me via email, than in this thread, please do.  Honest, hard feedback is welcome.  I can take it, trust me.
 
Thank You Friends.   I hope to continue to earn your business, friendship, and support.
 
Sincerely,
 
Adam Pitale
Chief Detailer, Adam's Polishes
Adam@AdamsPolishes.com
 
P.S:  Here is a recent photo of me with our three children....you asked!
 

Guys, I can understand where some of you are coming from.  Since we area small company (<10 employees,) I think everyone feels as though they get to know us the more interaction we all have.  There are changes in any business, especially small ones, that may see to be HUGE..and after the dust settles, things continue on.
 
Obviously, Dylan departing is a major change as he was the face of the forum, no question about it.  All of the other changes everyone is referring to in this thread have happened over the course of many months.  To assume that we suddenly, all at once, "trimmed low hanging fruit" since the last full-time employee roster thread was discussed/requested (which was a very long time ago) seems a bit presumptuous to me. 
 
All of us wear many different hats, so please allow me some slack if a question isn't answered instantly on here.  After all, your best option for an immediate answer is to email or call us...even though I do my best to keep on top of every single thread and post here.  My knowledge is nowhere near what Dylan's was, but I do know a thing or two about detailing.  My first order with Adam's was back in 2008, after all.  My wife would murder me if she knew how much I spent before I became a part of this team. 
 
Also, to say that there are literally 0 brand ambassadors now is a huge kick in the plums.  My interaction here (and every other team members) have been minimal since this was Dylan's baby, but my 1831 posts didn't appear out of thin air.

I remember when we got our first microwave in the early 80's.
 
I remember having an extra long cord on the phone in the living room so you could sit anywhere in the room and still talk on the phone.
 
I remember Grimace, Mayor McCheese, and the Hamburglar.
 
I remember watching "Captain Kangaroo" on TV.
 
I remember a guy washing your windows when you pulled up at the gas station (no, I'm not referring to the neighborhood junkie either ) and he would even pump your gas for you and check your oil and other fluids.
 
I remember Atari 2600 and Intellivision.
I remember having to get up off the couch to change the channel on the TV, and you did so by turning a knob on the TV
 
20 years ago if you had told me that everyone would carry a phone in their pockets, that we would have a black president, that "God" would be banned in our schools, and that gay marriage would be commonplace, I would have thought you were completely nuts!

Love Revive! So under advertised and used. 
 
I actually mix a little revive in with my FMP / FP when polishing with a Flex.

Remember when Coca-Cola re formulated in 1985? And after a few months we finally got the "old" version back but relabeled as "classic"?

Another vote to de-badge. Today's cars have way too much marketing/sales junk all over them. Why do others need to know what engine is hidden under the hood? Or what trim package was purchased? I like seeing a car for its pure design without the labels.
 
And of course there is the added benefit of easier cleaning and less towel snags too!

Here in sunny Florida, if the car is fairly new, I just put the car in the hot sun for a couple hours, then SLOWLY pull on a corner until it comes off. Usually no residue left to deal with or if there is any residue a cheap microfiber with alcohol gets used - followed up with a quick polish of the area.
Most recent de-badge took 10-15 minutes total time, including an application of Americana.

Something that popped into my head today - having two keys for your car!  One for the door and one for the ignition - what a pain!

I remember the space shuttle first launch, also remember watching the last challenger launch, that was a very sad day. Was in total shock and disbelief.

Remember when Coca-Cola re formulated in 1985? And after a few months we finally got the "old" version back but relabeled as "classic"?

Rinseless wash'd the RS and the Explorer...two gallons of distilled water total....
 
Thank god rinsless came along when it did...wees 'bout outta watta here