Adam

Don't forget a fun dinner the night before at the greatest American-Italian restaurant of 1938, which is still in business today, operated by the same family!  Carbone's in Crabtree, PA....

You got it Rich & Darlene!  Can't wait to see you both!

Matt, you know your stuff!  Thanks!

100lbs!  Wow, that's fantastic Scott. Quite a success story, CONGRATULATIONS!
 
I must say, when I went from 205 to 235,  I started snoring like crazy.  My wife was kicking me in the back nightly!
 
Just dropping 20lbs made all the difference, and like you said, just dropping 20 bottles of Buttery Wax from my frame made all the difference!  (Some call it dog food, others, Buttery Wax!)
 
Dropping bread, beer, dairy, red meat, and adding much fruit and vegetables basically does one very noticeable thing for me:  Keeps the  digestive tract clean.  Talk about a quick way to lose 20lbs!  Let it FLOW!
 
Another quick weight loss strategy that worked for me: Skipping, or eating a small dinner.  Enjoying a healthy breakfast, (no bacon, cheese, or meat) then snack on nuts and fruit.   Then, a healthy lunch, like a chicken or salmon salad, (no bread or meat,) cardio exercise, and then a small mainly vegetable dinner.  Going to bed overly buzzed, or with a full stomach always made me lazy, which perpetuated itself into a lazy and less active next day.
 
This advice is valued at EXACTLY what you paid for it!  $0.00.....but I'm carrying 20 bottles of Buttery Wax less now, and hope to drop another 15 bottles by summer.....
 
Let's keep it up, and I want to keep reading about your success friends!!

Thanks for being loyal and caring enough to participate in this conversation, I'm grateful and very appreciative!
 
Friends, we are experiencing growing pains.  Plain and simple.  Our small business is growing, and it hurts a little, and sometimes it hurts a bunch!
 
The marketplace is changing, customer expectations are changing, and we are not able to ignore those changes.  We must also adapt to remain relevant, and as Tim said:  "People don't like change."
 
While we are improving our product line and dialing in our team, I promise we will always provide:
Excellent & friendly customer service. The best products in every category we compete. Talented, knowledgeable, and helpful team members. You have my word. 
 
Thanks again!
 
Adam

Cyclo Polishers are back in stock!  Sorry for the delay, they came in last night, and will ship on Monday!
 
Start here: http://www.adamspolishes.com/c-59-machine-polishers-and-kits.aspx

Thanks for being loyal and caring enough to participate in this conversation, I'm grateful and very appreciative!
 
Friends, we are experiencing growing pains.  Plain and simple.  Our small business is growing, and it hurts a little, and sometimes it hurts a bunch!
 
The marketplace is changing, customer expectations are changing, and we are not able to ignore those changes.  We must also adapt to remain relevant, and as Tim said:  "People don't like change."
 
While we are improving our product line and dialing in our team, I promise we will always provide:
Excellent & friendly customer service. The best products in every category we compete. Talented, knowledgeable, and helpful team members. You have my word. 
 
Thanks again!
 
Adam

I've been detailing cars since I was 12 years old, I did it professionally for 10 years, until I moved on to a new career, now I just enjoy keeping my own toys clean. I've heard about your products from friends who swear by them. I finally bought some metal polish and buttery wax at the muscle car show in Illinois last fall. By far THE BEST metal polish and wax I have ever used and I have tried them all. I recently received my first order of other products, and so far I love them all, keep up the good work!

Also works great on glass:

Very nice. QS is amazing stuff. 2 coats of QS have been on my G8 since October, and it has been the ultimate barrier from the winter elements. The few rains we had removed 90% of the visible dirt. Car has not been washed since application. This pic is from a few weeks ago.
 

 
This season I will be using Adam's LPS on the paint and saving my QS for wheels/exhaust.

I love quick sealant, but bird crap needs to be removed immediately.  This happened in just an hour:

Got to clean my truck up yesterday with the temps in the upper 50's/60's.  The last 2 months or so have been brutal with temps in the negatives/single digits and snow, freezing rain/ice, salt and garbage all over the road.  
 
I haven't cleaned my truck prior to yesterday in months and all that crap has stayed on it so yesterday I cleaned my wheels with a non-adams non-color changing dedicated wheel cleaner.  
 
Note - I first applied the QS back in September/October when I got these wheels.  I applied it indoors with 2 coats and waited a day in between coats. I only detailed my truck ONCE besides yesterday and all i did was use shampoo and detail spray (for the wheels.) 
 
Keep in mind this is my DD and stays outside for the most part.  These wheels have been through a lot this winter and wheels in general take a lot of abuse. It seems the QS isn't ready to give up yet.  
 
The results as of February 15...

I think the name "QS" serves its purpose just fine. People mostly use it on wheels...any surface that is relatively small and can be covered...quickly. If you rename it to something specific like "Quick Wheel Sealant", there will be questions as to whether or not it can be used elsewhere, which we already know it can. So, in my opinion, the name is fine, but the product itself could be more marketed towards protecting things that you wouldn't use a traditional wax on, i.e. wheels, mufflers, plastic, etc. Perhaps a subject for another dedicated video? Gather input from members on the forum on what surfaces besides the paint they have used QS, and use the video to really showcase the product's versatility. 

Thanks for being loyal and caring enough to participate in this conversation, I'm grateful and very appreciative!
 
Friends, we are experiencing growing pains.  Plain and simple.  Our small business is growing, and it hurts a little, and sometimes it hurts a bunch!
 
The marketplace is changing, customer expectations are changing, and we are not able to ignore those changes.  We must also adapt to remain relevant, and as Tim said:  "People don't like change."
 
While we are improving our product line and dialing in our team, I promise we will always provide:
Excellent & friendly customer service. The best products in every category we compete. Talented, knowledgeable, and helpful team members. You have my word. 
 
Thanks again!
 
Adam

Welcome Jim! Thanks for your business, and it's funny, all this South Jersey.....
 
My Dad is from Hammonton, NJ, "Blueberry Capital of the World."  Spent every summer of my childhood riding motorcycles through the peach and berry farms there.
 
Go Blue Devils!!!

Welcome!  If you get a chance, come see us at Calisle in the Spring, or for the Ford show!

Way to go Lawson!!!   Great job my friend, and I look forward to seeing your skinny new self at Carbones in April!
 
Also, great job Rich, Darlene, and Scott!  That's some great news, and you must be really feeling great? 
 
I've been on a kick as well, once my wife lost the baby weight from 2 babies, and I still had it.....   Seems 2.5 miles on the treadmill is working, 1/4 mile walking at 4MPH, then 6MPH for 2 miles, followed by a 1/4 mile walk again...
 
No more bread, red meat, or blocks of cheese....oh how I miss cheese!
 
Keep up the good work my friends!

Anything on a vehicle that only serves the manufacturer, as a model identifier, I like to remove.  When Chevrolet, or any other car manufacturer starts paying to run their badges, they can stay.  Otherwise, 150lb fishing line and some time with my fingernail, and then Goof Off....  Nothing to catch polish, wax, or dirt too!

Thanks for being loyal and caring enough to participate in this conversation, I'm grateful and very appreciative!
 
Friends, we are experiencing growing pains.  Plain and simple.  Our small business is growing, and it hurts a little, and sometimes it hurts a bunch!
 
The marketplace is changing, customer expectations are changing, and we are not able to ignore those changes.  We must also adapt to remain relevant, and as Tim said:  "People don't like change."
 
While we are improving our product line and dialing in our team, I promise we will always provide:
Excellent & friendly customer service. The best products in every category we compete. Talented, knowledgeable, and helpful team members. You have my word. 
 
Thanks again!
 
Adam

Thanks for being loyal and caring enough to participate in this conversation, I'm grateful and very appreciative!
 
Friends, we are experiencing growing pains.  Plain and simple.  Our small business is growing, and it hurts a little, and sometimes it hurts a bunch!
 
The marketplace is changing, customer expectations are changing, and we are not able to ignore those changes.  We must also adapt to remain relevant, and as Tim said:  "People don't like change."
 
While we are improving our product line and dialing in our team, I promise we will always provide:
Excellent & friendly customer service. The best products in every category we compete. Talented, knowledgeable, and helpful team members. You have my word. 
 
Thanks again!
 
Adam

Friends, thanks for your loyalty.  Without it, you wouldn't be concerned about the changes to our team.   Thanks for taking notice, and sharing concern!
 
Please, give me a chance to expand....
 
First and foremost we have GREAT people, and I'm humbled to have such incredible team members.  We are a growing company, and as with most growing businesses, ours is evolving.  When I read the Wall St. Journal, and see how many top exec changes are made in these huge companies, it makes my head spin!  We make a few shifts, and our customers take notice!  That's cool, and shows loyalty.
 
We are not alone in experiencing a changing business.
 
As for key team members moving on, there are always several sides to a story.   Here's mine:  I like to see our team members doing exactly what they enjoy doing for us.  That means job descriptions and responsibilities  are fluid, ever evolving.  That lack of structure certainly resulted in us losing some people, and I take complete responsibility for it.  In the future, positions at Adam's will have more structure. 
 
Explaining Dylan is relevant, and current.  He did nearly everything for us, from forum moderation to website maintenance, product development, operations manager to social media, video editing to photography.   The guy literally wore every hat in our job roster, and is an excellent and qualified human.
 
He came to a point in his career where, 'what's next,' wasn't clear.  When he mentioned that he was unhappy several months ago, and that his resume was about to get some refreshing, I supported him.  We don't want unhappy people on our team!  Certainly, Dylan wasn't fired.  He wore every hat in our company but mine, and we parted ways on good terms.
 
In fact, I introduced him to several key players in our industry, and am excited to hear where he lands.   With such a vast experience throughout many of the segments of this industry, I wouldn't be surprised to see him become a consultant to the segment.  Whatever he does, I'm sure he will add value.  I support Dylan 100%, and hope his next position brings him satisfaction.
 
As for the other people, I'll run down the who went where:  After working as a shipper, then product demonstrator at events, Mook one day confessed that he just wanted to detail cars!  That was his passion. Traveling to shows was not good for his home-life, nor pets, and I understand that completely. 
We tried putting a detail shop in the Colorado warehouse. It was not a wildly successful side business, and we supported Mook moving into his own detailing business. We are simply not a service business!  We love and support Mook! 
 
Chase has his own detailing business, and God Bless Him, it's successful!  Spending time on our forum was not happening, and with additions to his family, he needed to focus on his core business.   Everyone loves Chase, what a great guy!  I have a very high respect for Chase, his people skills, product skills, etc. Chase, let's have a beer soon!
 
Lynn came to help us with a variety of things, and her job changed rapidly over the two years on our team.  We tried to find the right slot for her but eventually, we realized our events were killing us.   Wiping people out, not breaking even, and killing our already thin profit margins.  We cut our show expenditures to bring them into line with a company our size.  Lynn was our "show girl," and was released to explore new opportunities.  She was very organized, and left our small business better than she found it.  Thanks Lynn!
 
A few other additions, while we are updating: 
We added a star-spangled Customer Service/ Office Assistant, Bianca, last year.  We moved from a part-time Controller to a full-time CFO, Christian, a needed upgrade for a company our size.  We added a Supply Chain Manager, Scott, another standard move for an operation our size.  You will soon see a new Customer Service team member joining the team.  Look out for two new shipping locations, close to the coasts.  That will help get products into our customer's hands quicker, and with cheaper shipping. Those locations will come with new shipping team members as well. As for putting faces to the people, I'm going to do that next week.  Stay tuned for fresh photos...that's a great idea!
 
Our product line is getting better, more lean.  The Adam's Detailing System will be simpler and require fewer tools an chemicals.   Removing duplicate products will further reduce confusion, and create a more effective detailing process. Removing SKU's that are difficult to manufacture will mean less backorders....that's key!
 
As for our Forum needs, we have many, and need help!  How can we involve you, our friends and detailing experts, to spend more time here?  What's missing that you speak of, and can you help articulate what it might take to bring that back?
 
If you would rather contact me via email, than in this thread, please do.  Honest, hard feedback is welcome.  I can take it, trust me.
 
Thank You Friends.   I hope to continue to earn your business, friendship, and support.
 
Sincerely,
 
Adam Pitale
Chief Detailer, Adam's Polishes
Adam@AdamsPolishes.com
 
P.S:  Here is a recent photo of me with our three children....you asked!
 

If a manufacturer starts making a unit in the USA Matt, we will consider it!  For now, the Cyclo achieves the finish that we are looking for!   If at one point, we get into body shop products, we may introduce a rotary buffer.   That is not currently in the plan, however!

Thanks for being loyal and caring enough to participate in this conversation, I'm grateful and very appreciative!
 
Friends, we are experiencing growing pains.  Plain and simple.  Our small business is growing, and it hurts a little, and sometimes it hurts a bunch!
 
The marketplace is changing, customer expectations are changing, and we are not able to ignore those changes.  We must also adapt to remain relevant, and as Tim said:  "People don't like change."
 
While we are improving our product line and dialing in our team, I promise we will always provide:
Excellent & friendly customer service. The best products in every category we compete. Talented, knowledgeable, and helpful team members. You have my word. 
 
Thanks again!
 
Adam

Thanks for being loyal and caring enough to participate in this conversation, I'm grateful and very appreciative!
 
Friends, we are experiencing growing pains.  Plain and simple.  Our small business is growing, and it hurts a little, and sometimes it hurts a bunch!
 
The marketplace is changing, customer expectations are changing, and we are not able to ignore those changes.  We must also adapt to remain relevant, and as Tim said:  "People don't like change."
 
While we are improving our product line and dialing in our team, I promise we will always provide:
Excellent & friendly customer service. The best products in every category we compete. Talented, knowledgeable, and helpful team members. You have my word. 
 
Thanks again!
 
Adam

By the way, April 25, Dinner at Carbones in Crabtree, PA....then the BIG Clinic at Grabiak the following morning, April 26.....come on out!